This funding round has closed
Ordoo is transforming the way we order food and drink by creating exceptional mobile ordering experiences
100% of minimum goal raised
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Lead investor: Neil Cottrell |
Minimum Target £ 50,000 |
Minimum investment amount £ 1,000 |
Maximum Target £ 80,000 |
Maximum investment amount £ 50,000 |
Ordoo believes that in 3 years everyone will order food and drink via digital channels. They’re determined to transform the way we order by creating exceptional mobile ordering experiences. As a result, Ordoo has built a mobile ordering app that saves busy people time ordering food and drink. Ordoo plans to lead the transformation to digital ordering and help their partner venues increase their profitable sales. Their mobile ordering platform has proven to increase customer frequency by 3x/month, average spend by 13% and encourage word of mouth referrals. Since launching in January 2016, they’ve processed 35k+ orders, signed up 19k+ users and partnered with 75+ venues in 3 cities.
The Ordoo app is for busy people to order ahead at cafes, coffee shops, lunch spots and bars to beat the queue and earn loyalty rewards. Customers browse menus of their favourite venues, customise their order, set a collection time and pay via the app. Orders pop up on a digital ticketing system within the venue and can be processed 12% more efficiently in busy periods.
What's really exciting is Ordoo's customer engagement platform. Venue owners can understand and engage their customers so they come back more frequently, spend more and bring their friends. Ordoo uses automated messages and loyalty algorithms to optimise the venue's existing customer base to increase profitable sales.
The majority of cafes, coffee shops, lunch spots and bars lack the resources to increase their profitable sales. Ordoo recently interviewed 20 venue owners and it was clear they struggled to retain their most loyal customers and maximise their sales during busy periods. Venue owners don’t have the tools necessary to increase their sales capacity and the resources to successfully nurture their customers.
Out of 5k CGA Peach participants, 34% would use smartphones to speed up ordering, rising to 54% amongst 18-24 year-olds! Also, the frequency of customer visits increases by 6% and average spend rises by 20% when technology is used to place an order, according to a Deloitte survey.
Unlike their direct mobile order ahead competitors in the UK food and drink market (Redi app & Espressgo), Ordoo doesn't charge a commission to bring venues new customers. The unique Ordoo customer engagement platform optimises a venue's current customer base to increase sales without increasing costs.
As a result, Ordoo charges a monthly subscription for each venue to offer a mobile order ahead service and have access to their customer engagement platform. This is the primary revenue stream, but Ordoo receives set up fees and payment fees from the venue to cover variable costs.
The Ordoo app is for busy people to order ahead at cafes, coffee shops, lunch spots and bars to beat the queue and earn loyalty rewards. Customers browse menus of their favourite venues, customise their order, set a collection time and pay via the app. Orders pop up on a digital ticketing system within the venue and can be processed 12% more efficiently in busy periods.
What's really exciting is Ordoo's customer engagement platform. Venue owners can understand and engage their customers so they come back more frequently, spend more and bring their friends. Ordoo uses automated messages and loyalty algorithms to optimise the venue's existing customer base to increase profitable sales.
The majority of cafes, coffee shops, lunch spots and bars lack the resources to increase their profitable sales. Ordoo recently interviewed 20 venue owners and it was clear they struggled to retain their most loyal customers and maximise their sales during busy periods. Venue owners don’t have the tools necessary to increase their sales capacity and the resources to successfully nurture their customers.
Out of 5k CGA Peach participants, 34% would use smartphones to speed up ordering, rising to 54% amongst 18-24 year-olds! Also, the frequency of customer visits increases by 6% and average spend rises by 20% when technology is used to place an order, according to a Deloitte survey.
Unlike their direct mobile order ahead competitors in the UK food and drink market (Redi app & Espressgo), Ordoo doesn't charge a commission to bring venues new customers. The unique Ordoo customer engagement platform optimises a venue's current customer base to increase sales without increasing costs.
As a result, Ordoo charges a monthly subscription for each venue to offer a mobile order ahead service and have access to their customer engagement platform. This is the primary revenue stream, but Ordoo receives set up fees and payment fees from the venue to cover variable costs.