This funding round has closed
The "Air Miles" of the restaurant world: the LUX mobile app provides luxury rewards to frequent corporate diners by connected them with high-quality restaurants and bars.
111% of minimum goal raised
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Lead investor: Neil Langmead |
Minimum Target £ 60,000 |
Minimum investment amount £ 1,500 |
Maximum Target £ 152,220 |
Maximum investment amount £ 150,000 |
The "Air Miles" of the restaurant world. LUX connects frequent diners using corporate expenses with high-quality restaurants and bars through their free mobile app. Users collect points for their dining spend and can spend these on a range of premium rewards: luxury experiences, in-restaurant rewards, Avios points & charity donations. For restaurants & bars, LUX helps to attract higher spending customers and incentivise repeat spending. Lux are a cost-effective marketing solution that enhances their brand. LUX is revenue generating. They launched in Bath in Feb 2017. Since then, over 25 venues and over 1,700 users have joined. Over £35k spent from over 600 transactions made by LUX users.
The LUX app is free to download and the main focus is on the corporate expenses market. It allows customers to discover high quality restaurants and bars nearby. They can then earn points for dining and use these points to purchase luxury rewards.
The current process in the restaurant is that the app generates a unique 4 digit code. The user shows this to the waiter, who then adds it into the system. Points are automatically added. In the future, they are planning to introduce a NFC contactless feature, that will further streamline this process.
The app includes geo-fenced push notifications and allows users to filter restaurants by location/cuisine/availability.
Hotels, airlines and credit cards all have reward schemes to attract and retain affluent and corporate consumers. However, there is no opportunity for customers to be rewarded for dining. Restaurants are crying out for high spending customers during midweek but do not want to offer discounts that would devalue their brand. The restaurant promotion market is heavily discount focused, but affluent and corporate consumers are not motivated by a discount offer. They want a higher quality dining experience and often dine on expenses.
LUX users pay full price at the restaurant or bar (no discount). LUX then charges between 5-15% commission (average 12%) of the total bill from the restaurant. This provides LUX with a very high revenue potential. For example, in one of their restaurants they have had one transaction that was over £3,000 and they took 15%. This earned LUX over £400 in a single use. Imagine the potential over lifetime use. Restaurants are incentivised to pay higher commission as LUX give them the following benefits: better visibility as they are featured higher up the app, double or triple points are displayed next to their restaurant on the list making them more likely to be chosen and repeatedly used.
The LUX app is free to download and the main focus is on the corporate expenses market. It allows customers to discover high quality restaurants and bars nearby. They can then earn points for dining and use these points to purchase luxury rewards.
The current process in the restaurant is that the app generates a unique 4 digit code. The user shows this to the waiter, who then adds it into the system. Points are automatically added. In the future, they are planning to introduce a NFC contactless feature, that will further streamline this process.
The app includes geo-fenced push notifications and allows users to filter restaurants by location/cuisine/availability.
Hotels, airlines and credit cards all have reward schemes to attract and retain affluent and corporate consumers. However, there is no opportunity for customers to be rewarded for dining. Restaurants are crying out for high spending customers during midweek but do not want to offer discounts that would devalue their brand. The restaurant promotion market is heavily discount focused, but affluent and corporate consumers are not motivated by a discount offer. They want a higher quality dining experience and often dine on expenses.
LUX users pay full price at the restaurant or bar (no discount). LUX then charges between 5-15% commission (average 12%) of the total bill from the restaurant. This provides LUX with a very high revenue potential. For example, in one of their restaurants they have had one transaction that was over £3,000 and they took 15%. This earned LUX over £400 in a single use. Imagine the potential over lifetime use. Restaurants are incentivised to pay higher commission as LUX give them the following benefits: better visibility as they are featured higher up the app, double or triple points are displayed next to their restaurant on the list making them more likely to be chosen and repeatedly used.